3CX PRO is an easy “in place†license upgrade that unlocks powerful features to allow your business to run more efficiently. It improves your customer service experience with contact center features as well as advanced reports, CRM integration, inbuilt failover and more.
•Manage staff performance with advanced call reports
•Resolve caller ID to customer records from Exchange, LDAP or ODBC
•Microsoft Exchange integration
•Integrated video conferencing for up to 25 participants
Improved productivity with CRM, ERP & Accounting System Integration
3CX PRO integrates with popular CRM systems out of the box. Staff can save time using click-to-call from customer records and customer call history. Management can view staff activity with detailed automatic inbound and outbound calls journalling.
•Click-to-Call – Launch calls straight from the CRM application
•Call Pop-ups – Inbound calls are automatically linked to a customer record
•Call Journals – All calls are logged as call records in the CRM
•Integrates with Salesforce, Office 365, Google Contacts and more
Contact Center Features, Failover, Remote Office Bridges and More
3CX PRO offers advanced contact and call center technology previously only available to enterprises. Get additional queue strategies and Webrtc web conferencing for free for up to 25 participants at an affordable price.
•Customers can hang up and keep their position in the queue
•Inbuilt Fail Over functionality
•View the presence of colleagues in remote offices
•Implement a full blown Contact Center at a fraction of the cost
We are proud to announce that we are donating 30% of our profits to the Epilepsy Foundation to raise much needed awareness of the connection of Epilepsy and Mental Health.
What is the Epilepsy Foundation?
Beginning in 1952 as a local association, Epilepsy Action Australia has developed into the largest provider of specialist epilepsy services in the community for people with epilepsy and other seizure disorders, their carers, families and the broader community.
The organisation has developed high level expertise and a rich base of epilepsy information, particularly vested in our Epilepsy Nurse Educators. Epilepsy Action Australia provides a range of services including patient and community education, seizure management planning, case management, emergency medication training, workshops and residential camps, as well as supporting a number of hospital based clinics. Services are delivered by phone, video conference and internet, with a physical presence in most states and territories.
It is estimated that over 250,000 Australians are living with epilepsy and approximately 3% of Australians will experience the condition at some point in their lives. Up to 5% will experience a one-off or provoked seizure during their lifetime.
Epilepsy Action Australia has committed to delivering equitable and consistent services to all people in Australia, building services around health education and interventions that facilitate client self-management. For several years the organisation has been working on a National Service Strategy incorporating design of innovative services and delivery tools to facilitate the availability of comprehensive services across Australia, accessible to people with epilepsy, their families and carers, no matter where they live.
While development of our strategy continues, support from the Australian Government has already enabled Epilepsy Action Australia to establish a national service centre as a referral point for enquiries and requests across Australia. Staffed by Epilepsy Nurse Educators, and easily accessible via 1300 epilepsy (1300 37 45 37) or epilepsy@epilepsy.org.au this centre also provides a base for key activities such as technological based service delivery for individual clients and groups, as well as e-based learning for health professionals and other stakeholders coordinated across Australia to ensure equity and quality.
To effectively meet the needs of Australians with epilepsy, further support from Government and alterations to current public health policy will be required, but this sort of support can only come with a strong evidence base. To ensure success, Epilepsy Action Australia has initiated a research effort that will produce strong, independent data. Conducted by The George Institute for Global Health and supported by Federal Government, the Sydney Epilepsy Incidence Study to Measure Illness Consequences (SEISMIC) was launched in June 2010. This first major Australian incidence and impact study will examine the incidence, psychosocial impact and the household economic burden of epilepsy in a large and representative population. For more information on SEISMIC
Epilepsy Action Australia’s income is primarily received through generous community support from individuals, trusts, foundations and businesses. The organisation requires more than $7 million a year to keep providing our current level of services.
We invite you to make an additional donation to the Epilepsy foundation.
We are proud to offer overnight shipping on all of our products! As long as we receive your order by 2pm (QLD time) during business hours, you will receive your order overnight!
This applies to majority of products, except bulky items & specials orders. We can not gaurantee overnight delivery as from time to time events can occur which stop our courer company providing overnight delivery - these occurances are very minimal and unlikely. We just have to warn you of them.
No orders are shipped until payment is clear funds, for the fastest disptach we recommend you pay using PayPal!
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